E-400: Parent Appeal Rights

Workforce Development Boards (Boards) must be aware of the following:

  • Unless otherwise stated in this section, a parent may request a hearing pursuant to Chapter 823, the Texas Workforce Commission’s Integrated Complaints, Hearings, and Appeals rules for the following:
  • A parent may have an individual represent him or her during this process.
  • A parent of a child in protective services may not appeal pursuant to Chapter 823, but must follow the procedures established by Texas Department of Family and Protective Services.

- Rule Reference: §809.74

Boards must be aware that a written determination is not issued when a customer does not meet the prescreening criteria to be placed on the Board’s waitlist. However, in accordance with 40 TAC Chapter 823: General Hearings, §823.10. Board-Level Complaints, customers denied placement on the wait list have the right to file a written complaint within 180 days of the denial.

Boards must ensure that any customer denied placement on the wait list has the opportunity to immediately reapply.

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Part A - Definitions

Part H - Consumer Education and Child Care Quality Activities

Part J - Appendix