As of 10/1/2017, this manual has been retired. For current policies, procedures, and standards for the Texas Workforce Commission Vocational Rehabilitation Division, please refer to the following manuals:
- VR Standards for Providers (VR-SFP)
- Vocational Rehabilitation Services Manual (VRSM) - link coming soon; copies available to staff through the TWC intranet and to others on request
In this manual, references to DARS now refer to TWC. The manual includes both links to public content and links to content available only to staff.
Reader services are oral reading or other related services by one individual to a person who is blind. The material that is read is otherwise inaccessible to the consumer. Reader services may be used for academic training or vocational needs. The counselor explores the availability of other nonvisual media before purchasing reader services.
Reader services may include
- oral reading,
- research assistance, and
See Chapter 6: Academic, Vocational, and Technical Training, 6.3 Reader Services for reader services for students.
Consumers who are legally or totally blind and need reader services to participate in a training program are eligible for this service. Consumer participation in cost of services does not apply to providing reader services.
Recording for the Blind & Dyslexic® (RFB&D) may be used as a resource for division consumers to obtain recorded textbooks.
Recording for the Blind & Dyslexic®
20 Roszel Road
Princeton, NJ 08540
A person must register with RFB&D® and have a borrower identification number assigned before an order can be processed. To register, a current RFB&D application should be mailed to the above address. The initial registration fee may be paid by the consumer or a DBS service authorization. Once an application is received, it takes approximately two to three weeks for the consumer to be notified of his or her RFB&D Borrower ID. It is recommended that the consumer be responsible for the annual renewal fee.
- Prior to the month in which services are rendered, the counselor issues a service authorization for the amount the counselor and consumer determined would be needed.
- At the end of the month, after the completion of DARS2011, Reader Services Log by the consumer, the counselor
- ensures that all addition on the DARS2011 is correct, and
- attaches a copy of DARS2011 in the case folder.
- Hourly rates are negotiated between the consumer and reader and reported on the Reader Services Log (DARS2011). This will have to be discussed with the counselor and agreed upon while planning the service as it will affect the amount of funds the counselor will need to encumber for the service.
NOTE: DBS does not pay for reader services rendered by a member of the consumer's family or another DBS consumer.
Volunteer reader services, including those offered by some public training programs or community service agencies, are utilized whenever possible.
It is the consumer's responsibility to:
- use all other reading resources to the maximum degree possible before seeking reimbursement from DBS;
- make every effort to identify and use volunteer reader services;
- comply with agency regulations prohibiting payment of reader services when rendered by an immediate family member or other DBS consumer; and
- submit reader services forms to the vocational rehabilitation counselor immediately at the end of each month. The DARS2011, Reader Services Log, is due no later than the 15th of the month following the service dates.
Once the purchase of reader services is authorized, the consumer has sole responsibility for:
- interviewing, hiring, and terminating the reader;
- determining the scope of work, including but not limited to the materials to be read and the date, time, duration, and location for all reader services; and
- establishing and enforcing all terms and conditions of employment and payment.
The VR counselor must
- evaluate the amount needed by the individual for reader services,
- issue reader service requisitions in a timely manner,
- inform the consumer that agency representatives may directly contact any individual receiving reader fees to confirm service delivery, and
- ensure that a copy of the DARS2011, Reader Services Log is retained in the consumer's case file.